{"title":"FAQ：获取帮助","version":"3.0","locale":"zh-hans","docname":"faq/help","url":"/zh-hans/3.0/faq/help/","canonical":"https://djangodocs.dev/zh-hans/3.0/faq/help/","summary":"我该如何做 X？Y为什么不工作？我可以去哪里寻求帮助？ Link to this heading # First, please check if your question is answered on the FAQ . Also, search for answers using your favorite search…","html":"<h1>FAQ：获取帮助<a class=\"heading-anchor\" href=\"#faq-getting-help\"><span class=\"visually-hidden\">Link to this heading</span><span aria-hidden=\"true\">#</span></a></h1>\n<section id=\"how-do-i-do-x-why-doesn-t-y-work-where-can-i-go-to-get-help\">\n<h2>我该如何做 X？Y为什么不工作？我可以去哪里寻求帮助？<a class=\"heading-anchor\" href=\"#how-do-i-do-x-why-doesn-t-y-work-where-can-i-go-to-get-help\"><span class=\"visually-hidden\">Link to this heading</span><span aria-hidden=\"true\">#</span></a></h2>\n<p>First, please check if your question is answered on the <a class=\"reference internal\" href=\"/zh-hans/3.0/faq/\"><span class=\"doc\">FAQ</span></a>. Also, search for answers using your favorite search engine, and\nin <a class=\"reference external\" href=\"https://forum.djangoproject.com/\">the forum</a>.</p>\n<p>如果你没有找到答案，请花几分钟时间来将你的问题组织好，清晰地阐述你正面临的问题能让别人更好地帮助你。可以看看 StackOverflow 指南中 提问的艺术。</p>\n<p>然后，从下面这些渠道中选一个提交你的问题</p>\n<ul class=\"simple\">\n<li><p>Django 论坛中的 <a class=\"reference external\" href=\"https://forum.djangoproject.com/c/users\">&quot;Using Django&quot;</a> 板块与基于 web 的讨论有关。</p></li>\n<li><p><a class=\"reference internal\" href=\"/zh-hans/3.0/internals/mailing-lists/#django-users-mailing-list\"><span class=\"std std-ref\">django-users</span></a> 邮件列表用于与基于邮件的讨论有关。</p></li>\n<li><p>位于 Freenode IRC 的 <a class=\"reference external\" href=\"irc://irc.freenode.net/django\">#django IRC 频道</a> 与基于聊天相关的讨论有关。</p></li>\n</ul>\n<p>在这些所有的频道中遵守 <a class=\"reference external\" href=\"https://www.djangoproject.com/conduct/\">Django行为准则</a>。总结起来就是在你的表达中使用那些友好、耐心、周到、尊敬和细心的词语。</p>\n</section>\n<section id=\"why-hasn-t-my-message-appeared-on-django-users\">\n<span id=\"message-does-not-appear-on-django-users\"></span><h2>为什么我的信息没有出现在 <em>django-users</em> 上面呢？<a class=\"heading-anchor\" href=\"#why-hasn-t-my-message-appeared-on-django-users\"><span class=\"visually-hidden\">Link to this heading</span><span aria-hidden=\"true\">#</span></a></h2>\n<p><a class=\"reference internal\" href=\"/zh-hans/3.0/internals/mailing-lists/#django-users-mailing-list\"><span class=\"std std-ref\">django-users</span></a> 有很多订阅者。这对社区是好事, 因为这意味着有许多人可以来回答问题. 不过这也意味着 <a class=\"reference internal\" href=\"/zh-hans/3.0/internals/mailing-lists/#django-users-mailing-list\"><span class=\"std std-ref\">django-users</span></a> 对垃圾邮件发送者来说是一个充满吸引力的目标。</p>\n<p>为了解决垃圾邮件问题, 当你加入 <a class=\"reference internal\" href=\"/zh-hans/3.0/internals/mailing-lists/#django-users-mailing-list\"><span class=\"std std-ref\">django-users</span></a> 邮件列表，我们会手工的调整你向该邮件列表发送的第一封邮件，这意味着如果有垃圾邮件发送者，将会被发现， 但也同时意味着你的第一封求助邮件会用很长的时间才获得回复，我们对这种策略带来的不便感到抱歉。</p>\n</section>\n<section id=\"nobody-answered-my-question-what-should-i-do\">\n<h2>没有人回答我的问题！我应该怎么办呢？<a class=\"heading-anchor\" href=\"#nobody-answered-my-question-what-should-i-do\"><span class=\"visually-hidden\">Link to this heading</span><span aria-hidden=\"true\">#</span></a></h2>\n<p>试着更加具体地介绍你的问题，或提供一个关于你问题的更好的例子。</p>\n<p>与大多数开源软件一样，Django-users 频道中的人员大部分都是志愿者。如果没有人回答你的问题，可能因为是没有人能够理解这个问题，或者因为可以帮助你的人正在忙别的事情。</p>\n<p>你还可以尝试在别的邮件列表中提问，但请不要将你的问题接连发布在全部邮件列表中。</p>\n<p>也许你注意到了我们还有第二个邮箱列表 <a class=\"reference internal\" href=\"/zh-hans/3.0/internals/mailing-lists/#django-developers-mailing-list\"><span class=\"std std-ref\">django-developers</span></a>。这个列表用于针对 Django 自身发展的讨论。请不要向这个邮件列表咨询支持问题，你更应该直接在 <a class=\"reference internal\" href=\"/zh-hans/3.0/internals/mailing-lists/#django-users-mailing-list\"><span class=\"std std-ref\">django-users</span></a> 中进行询问。</p>\n</section>\n<section id=\"i-think-i-ve-found-a-bug-what-should-i-do\">\n<h2>我认为我找到了个 bug！我应该做什么呢？<a class=\"heading-anchor\" href=\"#i-think-i-ve-found-a-bug-what-should-i-do\"><span class=\"visually-hidden\">Link to this heading</span><span aria-hidden=\"true\">#</span></a></h2>\n<p>如何处理一个潜在的 bug 可以详细参考我们的 <a class=\"reference internal\" href=\"/zh-hans/3.0/internals/contributing/bugs-and-features/#reporting-bugs\"><span class=\"std std-ref\">为 Django 做贡献指南</span></a>。</p>\n</section>\n<section id=\"i-think-i-ve-found-a-security-problem-what-should-i-do\">\n<h2>我认为我已经发现了个安全问题！我应该做什么？<a class=\"heading-anchor\" href=\"#i-think-i-ve-found-a-security-problem-what-should-i-do\"><span class=\"visually-hidden\">Link to this heading</span><span aria-hidden=\"true\">#</span></a></h2>\n<p>如果你认为你找到了一个 Django 的安全问题， 请告诉 <a class=\"reference external\" href=\"mailto:security&#37;&#52;&#48;djangoproject&#46;com\">security<span>&#64;</span>djangoproject<span>&#46;</span>com</a>。这是一个仅供值得信赖的 Django 开发者使用的长期有效的私人邮箱；并且该邮箱的档案不公开。</p>\n<p>由于人们对安全问题有一种与生俱来的敏感，如果你认为你找到了安全问题，<a href=\"#id1\"><span class=\"problematic\" id=\"id2\">*</span></a>请*不要在论坛、IRC 或者上述公共的邮件列表中发布有关信息。Django 有一个 <a class=\"reference internal\" href=\"/zh-hans/3.0/internals/security/#reporting-security-issues\"><span class=\"std std-ref\">安全问题的处理政策</span></a>；当重大缺陷发现时，我们会尽可能的降低人们对缺陷的认知所带来的任何损失。</p>\n</section>","rootId":"faq-getting-help","toc":[{"title":"我该如何做 X？Y为什么不工作？我可以去哪里寻求帮助？","anchor":"how-do-i-do-x-why-doesn-t-y-work-where-can-i-go-to-get-help","children":[]},{"title":"为什么我的信息没有出现在 django-users 上面呢？","anchor":"why-hasn-t-my-message-appeared-on-django-users","children":[]},{"title":"没有人回答我的问题！我应该怎么办呢？","anchor":"nobody-answered-my-question-what-should-i-do","children":[]},{"title":"我认为我找到了个 bug！我应该做什么呢？","anchor":"i-think-i-ve-found-a-bug-what-should-i-do","children":[]},{"title":"我认为我已经发现了个安全问题！我应该做什么？","anchor":"i-think-i-ve-found-a-security-problem-what-should-i-do","children":[]}],"breadcrumbs":[{"docname":"faq/index","title":"Django FAQ","url":"/zh-hans/3.0/faq/"}],"prev":{"docname":"faq/usage","title":"FAQ: 使用Django","url":"/zh-hans/3.0/faq/usage/"},"next":{"docname":"faq/models","title":"FAQ：数据库和模型","url":"/zh-hans/3.0/faq/models/"},"formats":{"html":"/zh-hans/3.0/faq/help/","markdown":"/zh-hans/3.0/faq/help.md","json":"/zh-hans/3.0/faq/help.json"},"source":"https://github.com/django/django/blob/stable/3.0.x/docs/faq/help.txt","official":"https://docs.djangoproject.com/zh-hans/3.0/faq/help/","inVersions":["6.1","6.0","5.2","5.1","5.0","4.2","4.1","4.0","3.2","3.1","3.0","2.2","2.1","2.0"],"inLocales":["en","zh-hans","fr","ja","id","pt-br","ko","es","el","pl"]}