{"title":"FAQ：获取帮助","version":"2.2","locale":"zh-hans","docname":"faq/help","url":"/zh-hans/2.2/faq/help/","canonical":"https://djangodocs.dev/zh-hans/2.2/faq/help/","summary":"我该如何做 X？Y为什么不工作？我可以去哪里寻求帮助？ Link to this heading # 如果 FAQ 没有包含对你问题的回答，你可以试试 django-users 的邮件列表，随意问任何有关安装，使用或调试 Django 的问题。 If you prefer IRC, the #django IRC…","html":"<h1>FAQ：获取帮助<a class=\"heading-anchor\" href=\"#faq-getting-help\"><span class=\"visually-hidden\">Link to this heading</span><span aria-hidden=\"true\">#</span></a></h1>\n<section id=\"how-do-i-do-x-why-doesn-t-y-work-where-can-i-go-to-get-help\">\n<h2>我该如何做 X？Y为什么不工作？我可以去哪里寻求帮助？<a class=\"heading-anchor\" href=\"#how-do-i-do-x-why-doesn-t-y-work-where-can-i-go-to-get-help\"><span class=\"visually-hidden\">Link to this heading</span><span aria-hidden=\"true\">#</span></a></h2>\n<p>如果 FAQ 没有包含对你问题的回答，你可以试试 <a class=\"reference internal\" href=\"/zh-hans/2.2/internals/mailing-lists/#django-users-mailing-list\"><span class=\"std std-ref\">django-users</span></a> 的邮件列表，随意问任何有关安装，使用或调试 Django 的问题。</p>\n<p>If you prefer IRC, the <a class=\"reference external\" href=\"irc://irc.libera.chat/django\">#django IRC channel</a> on the Libera.Chat IRC network is\nan active community of helpful individuals who may be able to solve your\nproblem.</p>\n</section>\n<section id=\"why-hasn-t-my-message-appeared-on-django-users\">\n<span id=\"message-does-not-appear-on-django-users\"></span><h2>为什么我的信息没有出现在 django-users 上面？<a class=\"heading-anchor\" href=\"#why-hasn-t-my-message-appeared-on-django-users\"><span class=\"visually-hidden\">Link to this heading</span><span aria-hidden=\"true\">#</span></a></h2>\n<p><a class=\"reference internal\" href=\"/zh-hans/2.2/internals/mailing-lists/#django-users-mailing-list\"><span class=\"std std-ref\">django-users</span></a> 有很多订阅者。这对社区是好事, 因为这意味着有许多人可以来回答问题. 不过这也意味着 <a class=\"reference internal\" href=\"/zh-hans/2.2/internals/mailing-lists/#django-users-mailing-list\"><span class=\"std std-ref\">django-users</span></a> 对垃圾邮件发送者来说是一个充满吸引力的目标。</p>\n<p>为了解决垃圾邮件问题, 当你加入 <a class=\"reference internal\" href=\"/zh-hans/2.2/internals/mailing-lists/#django-users-mailing-list\"><span class=\"std std-ref\">django-users</span></a> 邮件列表，我们会手工的调整你向该邮件列表发送的第一封邮件，这意味着如果有垃圾邮件发送者，将会被发现， 但也同时意味着你的第一封求助邮件会用很长的时间才获得回复，我们对这种策略带来的不便感到抱歉。</p>\n</section>\n<section id=\"nobody-on-django-users-answered-my-question-what-should-i-do\">\n<h2>没人在 Django-users 邮件列表上回答我的问题！我应该怎么办呢？<a class=\"heading-anchor\" href=\"#nobody-on-django-users-answered-my-question-what-should-i-do\"><span class=\"visually-hidden\">Link to this heading</span><span aria-hidden=\"true\">#</span></a></h2>\n<p>试着更加具体地介绍你的问题，或提供一个关于你问题的更好的例子。</p>\n<p>As with most open-source mailing lists, the folks on <a class=\"reference internal\" href=\"/zh-hans/2.2/internals/mailing-lists/#django-users-mailing-list\"><span class=\"std std-ref\">django-users</span></a> are\nvolunteers. If nobody has answered your question, it may be because nobody\nknows the answer, it may be because nobody can understand the question, or it\nmay be that everybody that can help is busy. One thing you might try is to ask\nthe question on IRC -- visit the <a class=\"reference external\" href=\"irc://irc.libera.chat/django\">#django IRC channel</a> on the Libera.Chat IRC\nnetwork.</p>\n<p>你也许注意到了我们还有第二个邮箱列表 <a class=\"reference internal\" href=\"/zh-hans/2.2/internals/mailing-lists/#django-developers-mailing-list\"><span class=\"std std-ref\">django-developers</span></a>，但是，请不要向这个邮件列表咨询支持问题。 这个邮件列表仅供讨论 Django 自身的发展过程。咨询技术支持问题略显粗鲁。</p>\n</section>\n<section id=\"i-think-i-ve-found-a-bug-what-should-i-do\">\n<h2>我认为我找到了个 bug！我应该做什么呢？<a class=\"heading-anchor\" href=\"#i-think-i-ve-found-a-bug-what-should-i-do\"><span class=\"visually-hidden\">Link to this heading</span><span aria-hidden=\"true\">#</span></a></h2>\n<p>如何处理一个潜在的 bug 可以详细参考我们的 <a class=\"reference internal\" href=\"/zh-hans/2.2/internals/contributing/bugs-and-features/#reporting-bugs\"><span class=\"std std-ref\">为 Django 做贡献指南</span></a>。</p>\n</section>\n<section id=\"i-think-i-ve-found-a-security-problem-what-should-i-do\">\n<h2>我认为我已经发现了个安全问题！我应该做什么？<a class=\"heading-anchor\" href=\"#i-think-i-ve-found-a-security-problem-what-should-i-do\"><span class=\"visually-hidden\">Link to this heading</span><span aria-hidden=\"true\">#</span></a></h2>\n<p>如果你认为你找到了一个 Django 的安全问题， 请告诉 <a class=\"reference external\" href=\"mailto:security&#37;&#52;&#48;djangoproject&#46;com\">security<span>&#64;</span>djangoproject<span>&#46;</span>com</a>。这是一个仅供值得信赖的 Django 开发者使用的长期有效的私人邮箱；并且该邮箱的档案不公开。</p>\n<p>由于人们对安全问题有一种与生俱来的敏感，如果你认为你找到了安全问题，请不要给公共邮箱发送消息。这里可以看到 Django 对于 <a class=\"reference internal\" href=\"/zh-hans/2.2/internals/security/#reporting-security-issues\"><span class=\"std std-ref\">安全问题的处理政策</span></a>；当重大缺陷发现的时候，我们会尽可能的降低人们对缺陷的认知所带来的任何损失。</p>\n</section>","rootId":"faq-getting-help","toc":[{"title":"我该如何做 X？Y为什么不工作？我可以去哪里寻求帮助？","anchor":"how-do-i-do-x-why-doesn-t-y-work-where-can-i-go-to-get-help","children":[]},{"title":"为什么我的信息没有出现在 django-users 上面？","anchor":"why-hasn-t-my-message-appeared-on-django-users","children":[]},{"title":"没人在 Django-users 邮件列表上回答我的问题！我应该怎么办呢？","anchor":"nobody-on-django-users-answered-my-question-what-should-i-do","children":[]},{"title":"我认为我找到了个 bug！我应该做什么呢？","anchor":"i-think-i-ve-found-a-bug-what-should-i-do","children":[]},{"title":"我认为我已经发现了个安全问题！我应该做什么？","anchor":"i-think-i-ve-found-a-security-problem-what-should-i-do","children":[]}],"breadcrumbs":[{"docname":"faq/index","title":"Django FAQ","url":"/zh-hans/2.2/faq/"}],"prev":{"docname":"faq/usage","title":"FAQ: 使用Django","url":"/zh-hans/2.2/faq/usage/"},"next":{"docname":"faq/models","title":"FAQ：数据库和模型","url":"/zh-hans/2.2/faq/models/"},"formats":{"html":"/zh-hans/2.2/faq/help/","markdown":"/zh-hans/2.2/faq/help.md","json":"/zh-hans/2.2/faq/help.json"},"source":"https://github.com/django/django/blob/stable/2.2.x/docs/faq/help.txt","official":"https://docs.djangoproject.com/zh-hans/2.2/faq/help/","inVersions":["6.1","6.0","5.2","5.1","5.0","4.2","4.1","4.0","3.2","3.1","3.0","2.2","2.1","2.0"],"inLocales":["en","zh-hans","fr","ja","id","pt-br","ko","es","el","pl"]}