{"title":"FAQ: Obteniendo ayuda","version":"4.0","locale":"es","docname":"faq/help","url":"/es/4.0/faq/help/","canonical":"https://djangodocs.dev/es/4.0/faq/help/","summary":"¿Cómo hago X cosa?¿Por qué Y no funciona?¿Dónde puedo obtener ayuda? Link to this heading # First, please check if your question is answered on the FAQ . Also,…","html":"

FAQ: Obteniendo ayudaLink to this heading#

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¿Cómo hago X cosa?¿Por qué Y no funciona?¿Dónde puedo obtener ayuda?Link to this heading#

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First, please check if your question is answered on the FAQ. Also, search for answers using your favorite search engine, and\nin the forum.

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If you can’t find an answer, please take a few minutes to formulate your\nquestion well. Explaining the problems you are facing clearly will help others\nhelp you. See the StackOverflow guide on asking good questions.

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Then, please post it in one of the following channels:

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In all these channels please abide by the Django Code of Conduct. In\nsummary, being friendly and patient, considerate, respectful, and careful in\nyour choice of words.

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Why hasn’t my message appeared on django-users?Link to this heading#

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django-users tiene muchos suscriptores. Esto es bueno para la comunidad ya que significa que muchas personas están dispuestas a responder las preguntas. Desafortunadamente, también quiere decir que django-users es un blanco atractivo para los spammers.

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Para combatir el problema del spam, cuando usted se une a la lista de correos electrónicos de django-users, nosotros controlamos manualmente el primer mensaje que usted envía a la lista. Esto significa que los spammers son capturados, pero también quiere decir que su primera pregunta toma más tiempo en ser respondida. Pedimos disculpas por cualquier inconveniente que esta política pueda causar.

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Nobody answered my question! What should I do?Link to this heading#

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Intente hacer su pregunta más específica o proporcione un mejor ejemplo de su problema.

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As with most open-source projects, the folks on these channels are volunteers.\nIf nobody has answered your question, it may be because nobody knows the\nanswer, it may be because nobody can understand the question, or it may be that\neverybody that can help is busy.

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You can also try asking on a different channel. But please don’t post your\nquestion in all three channels in quick succession.

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You might notice we have a second mailing list, called django-developers.\nThis list is for discussion of the development of Django itself. Please don’t\nemail support questions to this mailing list. Asking a tech support question\nthere is considered impolite, and you will likely be directed to ask on\ndjango-users.

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¡Creo que he hallado un bug! ¿Qué debo hacer?Link to this heading#

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Las instrucciones detalladas sobre cómo tratar un potencial bug se encuentran en nuestra :ref: Guía para contribuir con Django <reporting-bugs>.

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¡Creo que he hallado un problema de seguridad! ¿Qué debo hacer?Link to this heading#

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Si usted piensa que ha encontrado un problema de seguridad con Django, por favor envíe un mensaje a security@djangoproject.com. Esta es una lista privada que sólo está accesible para los desarrolladores de Django altamente confiables y de conocida trayectoria, y sus archivos no pueden ser leídos por el público.

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Due to the sensitive nature of security issues, we ask that if you think you\nhave found a security problem, please don’t post a message on the forum, IRC,\nor one of the public mailing lists. Django has a\npolicy for handling security issues;\nwhile a defect is outstanding, we would like to minimize any damage that\ncould be inflicted through public knowledge of that defect.

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