{"title":"FAQ: Obteniendo ayuda","version":"1.9","locale":"es","docname":"faq/help","url":"/es/1.9/faq/help/","canonical":"https://djangodocs.dev/es/1.9/faq/help/","summary":"¿Cómo hago X cosa?¿Por qué Y no funciona?¿Dónde puedo obtener ayuda? Link to this heading # If this FAQ doesn’t contain an answer to your question, you might want…","html":"<h1>FAQ: Obteniendo ayuda<a class=\"heading-anchor\" href=\"#faq-getting-help\"><span class=\"visually-hidden\">Link to this heading</span><span aria-hidden=\"true\">#</span></a></h1>\n<section id=\"how-do-i-do-x-why-doesn-t-y-work-where-can-i-go-to-get-help\">\n<h2>¿Cómo hago X cosa?¿Por qué Y no funciona?¿Dónde puedo obtener ayuda?<a class=\"heading-anchor\" href=\"#how-do-i-do-x-why-doesn-t-y-work-where-can-i-go-to-get-help\"><span class=\"visually-hidden\">Link to this heading</span><span aria-hidden=\"true\">#</span></a></h2>\n<p>If this FAQ doesn’t contain an answer to your question, you might want to\ntry the <a class=\"reference internal\" href=\"/es/1.9/internals/mailing-lists/#django-users-mailing-list\"><span class=\"std std-ref\">django-users</span></a> mailing list. Feel free to ask any question related\nto installing, using, or debugging Django.</p>\n<p>Si prefieres el IRC, el <a class=\"reference external\" href=\"irc://irc.freenode.net/django\">canal IRC #django</a> en la red IRC Freenode es una comunidad activa de personas útiles que te pueden ayudar a resolver tu problema.</p>\n</section>\n<section id=\"why-hasn-t-my-message-appeared-on-django-users\">\n<span id=\"message-does-not-appear-on-django-users\"></span><h2>¿Por qué mi mensaje no ha aparecido en django-users?<a class=\"heading-anchor\" href=\"#why-hasn-t-my-message-appeared-on-django-users\"><span class=\"visually-hidden\">Link to this heading</span><span aria-hidden=\"true\">#</span></a></h2>\n<p><a class=\"reference internal\" href=\"/es/1.9/internals/mailing-lists/#django-users-mailing-list\"><span class=\"std std-ref\">django-users</span></a> has a lot of subscribers. This is good for the community, as\nit means many people are available to contribute answers to questions.\nUnfortunately, it also means that <a class=\"reference internal\" href=\"/es/1.9/internals/mailing-lists/#django-users-mailing-list\"><span class=\"std std-ref\">django-users</span></a> is an attractive target for\nspammers.</p>\n<p>In order to combat the spam problem, when you join the <a class=\"reference internal\" href=\"/es/1.9/internals/mailing-lists/#django-users-mailing-list\"><span class=\"std std-ref\">django-users</span></a> mailing\nlist, we manually moderate the first message you send to the list. This means\nthat spammers get caught, but it also means that your first question to the\nlist might take a little longer to get answered. We apologize for any\ninconvenience that this policy may cause.</p>\n</section>\n<section id=\"nobody-on-django-users-answered-my-question-what-should-i-do\">\n<h2>¡Nadie de django-users ha respondido mi pregunta!¿Qué debo hacer?<a class=\"heading-anchor\" href=\"#nobody-on-django-users-answered-my-question-what-should-i-do\"><span class=\"visually-hidden\">Link to this heading</span><span aria-hidden=\"true\">#</span></a></h2>\n<p>Intenta hacer tu pregunta más específica o proveer un mejor ejemplo de tu problema.</p>\n<p>As with most open-source mailing lists, the folks on <a class=\"reference internal\" href=\"/es/1.9/internals/mailing-lists/#django-users-mailing-list\"><span class=\"std std-ref\">django-users</span></a> are\nvolunteers. If nobody has answered your question, it may be because nobody\nknows the answer, it may be because nobody can understand the question, or it\nmay be that everybody that can help is busy. One thing you might try is to ask\nthe question on IRC – visit the <a class=\"reference external\" href=\"irc://irc.freenode.net/django\">#django IRC channel</a> on the Freenode IRC\nnetwork.</p>\n<p>You might notice we have a second mailing list, called <a class=\"reference internal\" href=\"/es/1.9/internals/mailing-lists/#django-developers-mailing-list\"><span class=\"std std-ref\">django-developers</span></a> –\nbut please don’t email support questions to this mailing list. This list is\nfor discussion of the development of Django itself. Asking a tech support\nquestion there is considered quite impolite.</p>\n</section>\n<section id=\"i-think-i-ve-found-a-bug-what-should-i-do\">\n<h2>¡Creo que he hallado un fallo!¿Qué debo hacer?<a class=\"heading-anchor\" href=\"#i-think-i-ve-found-a-bug-what-should-i-do\"><span class=\"visually-hidden\">Link to this heading</span><span aria-hidden=\"true\">#</span></a></h2>\n<p>Las instrucciones detalladas sobre cómo manipular un fallo potencial se encuentran en nuestra <a class=\"reference internal\" href=\"/es/1.9/internals/contributing/bugs-and-features/#reporting-bugs\"><span class=\"std std-ref\">Guía para contribuir con Django</span></a>.</p>\n</section>\n<section id=\"i-think-i-ve-found-a-security-problem-what-should-i-do\">\n<h2>¡Creo que he hallado un problema de serguridad!¿Qué debo hacer?<a class=\"heading-anchor\" href=\"#i-think-i-ve-found-a-security-problem-what-should-i-do\"><span class=\"visually-hidden\">Link to this heading</span><span aria-hidden=\"true\">#</span></a></h2>\n<p>Si usted piensa que ha encontrado un problema de seguridad con Django, por favor envíe un mensaje a <a class=\"reference external\" href=\"mailto:security&#37;&#52;&#48;djangoproject&#46;com\">security<span>&#64;</span>djangoproject<span>&#46;</span>com</a>. Esta es una lista privada que sólo está accesible para los desarrolladores de Django altamente confiables desde hace tiempo,   y sus archivos no son pueden ser leídos por el público.</p>\n<p>Dado el caracter sensible de los problemas de seguridad, le pedimos que si usted cree haber encontrado un problema de seguridad, * por favor * no envíe un mensaje a una de las listas de correo públicas. Django tiene una: ref: <a href=\"#id1\"><span class=\"problematic\" id=\"id2\">`</span></a>política para la gestión de los problemas de seguridad &lt;reporting-security-issues&gt; <a href=\"#id3\"><span class=\"problematic\" id=\"id4\">`</span></a>; aunque un defecto esté pendiente, nos gustaría reducir al mínimo los daños que podrían infligirse a través del conocimiento público de este.</p>\n</section>","rootId":"faq-getting-help","toc":[{"title":"¿Cómo hago X cosa?¿Por qué Y no funciona?¿Dónde puedo obtener ayuda?","anchor":"how-do-i-do-x-why-doesn-t-y-work-where-can-i-go-to-get-help","children":[]},{"title":"¿Por qué mi mensaje no ha aparecido en django-users?","anchor":"why-hasn-t-my-message-appeared-on-django-users","children":[]},{"title":"¡Nadie de django-users ha respondido mi pregunta!¿Qué debo hacer?","anchor":"nobody-on-django-users-answered-my-question-what-should-i-do","children":[]},{"title":"¡Creo que he hallado un fallo!¿Qué debo hacer?","anchor":"i-think-i-ve-found-a-bug-what-should-i-do","children":[]},{"title":"¡Creo que he hallado un problema de serguridad!¿Qué debo hacer?","anchor":"i-think-i-ve-found-a-security-problem-what-should-i-do","children":[]}],"breadcrumbs":[{"docname":"faq/index","title":"FAQ de Django","url":"/es/1.9/faq/"}],"prev":{"docname":"faq/usage","title":"FAQ: Usando Django","url":"/es/1.9/faq/usage/"},"next":{"docname":"faq/models","title":"FAQ: Bases de Datos y modelos","url":"/es/1.9/faq/models/"},"formats":{"html":"/es/1.9/faq/help/","markdown":"/es/1.9/faq/help.md","json":"/es/1.9/faq/help.json"},"source":"https://github.com/django/django/blob/stable/1.9.x/docs/faq/help.txt","official":"https://docs.djangoproject.com/es/1.9/faq/help/","inVersions":["6.1","6.0","5.2","5.1","5.0","4.2","4.1","4.0","3.2","3.1","3.0","2.2","2.1","2.0","1.11","1.10","1.9"],"inLocales":["en","fr","ja","id","pt-br","es"]}