First, please check if your question is answered on the FAQ. Also, search for answers using your favorite search engine, and\nin the forum.
\nIf you can’t find an answer, please take a few minutes to formulate your\nquestion well. Explaining the problems you are facing clearly will help others\nhelp you. See the StackOverflow guide on asking good questions.
\nThen, please post it in one of the following channels:
\nThe Django Forum section “Using Django”. This is for web-based\ndiscussions.
The django-users mailing list. This is for email-based discussions.
The #django IRC channel on the Libera.Chat IRC network. This is for\nchat-based discussions. If you’re new to IRC, see the Libera.Chat\ndocumentation for different ways to connect.
In all these channels please abide by the Django Code of Conduct. In\nsummary, being friendly and patient, considerate, respectful, and careful in\nyour choice of words.
\ndjango-users has a lot of subscribers. This is good for the community, as\nit means many people are available to contribute answers to questions.\nUnfortunately, it also means that django-users is an attractive target for\nspammers.
\nIn order to combat the spam problem, when you join the django-users mailing\nlist, we manually moderate the first message you send to the list. This means\nthat spammers get caught, but it also means that your first question to the\nlist might take a little longer to get answered. We apologize for any\ninconvenience that this policy may cause.
\nTry making your question more specific, or provide a better example of your\nproblem.
\nAs with most open-source projects, the folks on these channels are volunteers.\nIf nobody has answered your question, it may be because nobody knows the\nanswer, it may be because nobody can understand the question, or it may be that\neverybody that can help is busy.
\nYou can also try asking on a different channel. But please don’t post your\nquestion in all three channels in quick succession.
\nYou might notice we have a second mailing list, called django-developers.\nThis list is for discussion of the development of Django itself. Please don’t\nemail support questions to this mailing list. Asking a tech support question\nthere is considered impolite, and you will likely be directed to ask on\ndjango-users.
\nDetailed instructions on how to handle a potential bug can be found in our\nGuide to contributing to Django.
\nIf you think you’ve found a security problem with Django, please send a message\nto security@djangoproject.com. This is a private list only open to long-time,\nhighly trusted Django developers, and its archives are not publicly readable.
\nDue to the sensitive nature of security issues, we ask that if you think you\nhave found a security problem, please don’t post a message on the forum, IRC,\nor one of the public mailing lists. Django has a\npolicy for handling security issues;\nwhile a defect is outstanding, we would like to minimize any damage that\ncould be inflicted through public knowledge of that defect.
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