---
title: "Troubleshooting"
version: 2.2
locale: en
source: https://docs.djangoproject.com/en/2.2/faq/troubleshooting/
canonical: https://djangodocs.dev/en/2.2/faq/troubleshooting/
---
# Troubleshooting

This page contains some advice about errors and problems commonly encountered
during the development of Django applications.

## Problems running `django-admin`

### “command not found: django-admin”

[django-admin](/en/2.2/ref/django-admin/) should be on your system path if you
installed Django via `pip`. If it’s not on your path, you can find it in
`site-packages/django/bin`, where `site-packages` is a directory within
your Python installation. Consider symlinking to [django-admin](/en/2.2/ref/django-admin/) from some place on your path, such as
`/usr/local/bin`.

If `django-admin` doesn’t work but `django-admin.py` does, you’re probably
using a version of Django that doesn’t match the version of this documentation.
`django-admin` is new in Django 1.7.

### macOS permissions

If you’re using macOS, you may see the message “permission denied” when
you try to run `django-admin`. This is because, on Unix-based systems like
macOS, a file must be marked as “executable” before it can be run as a program.
To do this, open Terminal.app and navigate (using the `cd` command) to the
directory where [django-admin](/en/2.2/ref/django-admin/) is installed, then
run the command `sudo chmod +x django-admin`.

## Miscellaneous

### I’m getting a `UnicodeDecodeError`. What am I doing wrong?

This class of errors happen when a bytestring containing non-ASCII sequences is
transformed into a Unicode string and the specified encoding is incorrect. The
output generally looks like this:

```
UnicodeDecodeError: 'ascii' codec can't decode byte 0x?? in position ?:
ordinal not in range(128)
```

The resolution mostly depends on the context, however here are two common
pitfalls producing this error:

- Your system locale may be a default ASCII locale, like the “C” locale on
  UNIX-like systems (can be checked by the `locale` command). If it’s the
  case, please refer to your system documentation to learn how you can change
  this to a UTF-8 locale.

Related resources:

- [Unicode in Django](/en/2.2/ref/unicode/)
- <https://wiki.python.org/moin/UnicodeDecodeError>